Contact us

We are here to help you with questions about our jewelry, your order or delivery.

Before you contact us, we would like to inform you that our normal delivery time is 7–10 business days, as our jewelry is shipped from our external central warehouse. All orders are sent with trackable shipping, and you can find your tracking number in the delivery confirmation sent to your email.

How to contact us

Email

You are always welcome to contact us via info@ilumiant.com. We aim to answer all emails within 24 hours on weekdays.

Contact form

You can also use the contact form below and we will get back to you as soon as possible. If your question concerns an existing order, please provide your order number so that we can help you faster.